Ubiquiti Tech Support

JEFA Tech provides Ubiquiti Tech Support

We provide on demand, remote technical support for Ubiquiti products on a pay for support basis.

  • The support rate is $250/hour for immediate on demand support
  • Support is generally available Monday through Friday 8AM - 4PM EST, depending on technician availability
  • You don't have to have purchased your Ubiquiti products from us
  • We provide support via a remote desktop connection to your computer that is onsite with the Ubiquiti equipment

Steps to set up support:

  • Call us at 888-467-2258 or e-mail support@jefatech.com
  • We will pre-qualify your situation to make sure we can provide support
  • If we can provide support, we will set up the order and credit card payment
  • You will be immediately transferred to a technician or a support time will be scheduled

For larger projects or projects that are less time sensitive, e-mail your requirements to support@jefatech.com and we can provide a flat rate rather than the $250/hr on demand rate.