Ubiquiti Tech Support
We provide on demand, remote technical support for Ubiquiti products on a pay for support basis.
- The support rate is $250/hour for immediate on demand support
- Support is generally available Monday through Friday 8AM - 4PM EST, depending on technician availability
- You don't have to have purchased your Ubiquiti products from us
- We provide support via a remote desktop connection to your computer that is onsite with the Ubiquiti equipment
Steps to set up support:
- Call us at 888-467-2258 or e-mail firstname.lastname@example.org
- We will pre-qualify your situation to make sure we can provide support
- If we can provide support, we will set up the order and credit card payment
- You will be immediately transferred to a technician or a support time will be scheduled
For larger projects or projects that are less time sensitive, e-mail your requirements to email@example.com and we can provide a flat rate rather than the $250/hr on demand rate.